Case Study4 min read
Superannuation & Snowflake Modernisation

Driving strategic decisions with
actionable, reliable data.

A leading Australian superannuation fund modernised its data platform onto Snowflake — uplifting data quality, removing financial year-end disruptions, and putting data-driven personalisation in marketing's hands.

Industry
Financial Services
Capability
Data Platform · Personalisation
Platform
Snowflake
Superannuation · Snowflake · Data Platform
Data quality and operational efficiency uplift across the platform
1
Modernised platform aligned with the fund administrator's Snowflake foundation
RT
Streamlined marketing campaigns via automated insights and targeted actions
Disruptions during critical financial year-end processes

A data platform that struggled at every critical moment.

The fund's existing data platform faced significant challenges — inconsistent data quality, inefficient daily full data loads, disruptions during financial year-end processes, and issues with data refresh and late-arriving data processing. The need for improvement became clear when its key data supplier transitioned to Snowflake, enabling enhanced data sharing and highlighting the benefits of modernising the platform.

Our approach

Modernise the platform. Steady the year-end. Personalise the member experience.

We modernised the fund's data platform onto Snowflake — aligning with its administrator's data sharing, uplifting data quality, and unlocking data-driven personalisation and proactive issue detection across the member journey.

The Technology

A Snowflake foundation for actionable insight.

A modernised Snowflake platform aligned with the administrator's data sharing — built for quality, stability, and member-grade analytics. Delivered with BI3's project-management rigour, deep delivery experience, automation-led efficiency, and the transparency that builds long-term trust.

SnowflakeData Platform ModernisationPersonalisationAdministrator IntegrationMarketing Analytics
Outcomes

Stability at year-end.
Personalisation across the member journey.

Data quality & efficiency

Improved across the platform — replacing inconsistent, late-arriving data.

Member personalisation

Enhanced data-driven personalisation led to improved member engagement.

RT

Streamlined marketing

Automated insights and targeted actions powering campaigns.

Year-end disruption

Minimised disruptions during critical financial processes, ensuring stability and reliability.

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